The Member Services team strives to demonstrate the “Cooperative Difference” in the ways we serve you, our member-owners. Whether you are signing up for a new service, making a payment, reporting an outage, or inquiring about energy efficiency tips our top priority is to exceed your expectations in a professional and friendly manner. Let us know how we can assist you today. If you would like to email us, just click on the employee name.
Oversees the strategies and direction regarding member services, key accounts, communications and community development activities. |
Responsible for commercial and governmental accounts: account management, energy and service needs, residential and commercial plat developments. |
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Provides supervision and direction of member service and billing personnel, procedures and programs in a manner that exceeds member expectations. |
Coordinates Country Living magazine and advertising, internal and external communications, Co-op Connections Card, Donations & Sponsorships, Energy Service programs, ure.com website and other electronic media. |
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Supervises team efforts to exceed member expectations regarding member inquiries, payment processing and account management activities. |
Responsible for processing billing & capital credit activities in an accurate and timely manner |
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Responsible for professionally handling member inquiries, payment processing and account management activities. |
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Responsible for processing daily mail payments, daily bank and post office activities. |
