UPDATE: DISCONNECTS FOR NONPAYMENT TO RESUME JULY 13TH
Union Rural Electric Cooperative, Inc. and Ohio’s Electric Cooperatives have been in discussions with state officials to resume disconnects for nonpayment. As a result of those communications and plan proposals, disconnects for nonpayment will resume on July 13th.
We understand that many of our members have experienced financial difficulties during the COVID-19 pandemic. We immediately complied with the PUCO order to temporarily suspend disconnects for nonpayment beginning in March, refunded $3.55 million in capital credits in April, and waived late payment fees in March, April, and May to assist those negatively impacted.
As a reminder, URE will not be discounting, excusing, or in any other method relieving a member of their energy bill amounts owed before, during, and after the COVID-19 pandemic. Members who anticipate problems paying their electric or natural gas bills are encouraged to contact us so we can work together on a plan.
We are here to assist you. Please contact member services at (800) 642-1826 or email@example.com with any questions or concerns.
Please stay safe and healthy.
LINKS to all COVID-19 updates:
Member Services Representatives
Available Monday-Friday, 7:30 a.m. - 4 p.m.
937.642.1826 | 800.642.1826
Our answering service handles all inquiries and outage reports outside of regular office hours.
PAY BY PHONE
877.999.3413 - All calls answered 24/7
15461 State Route 36
Marysville, OH 43040
Send us a message using the form on this page, or send an e-mail to: firstname.lastname@example.org
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Directions from the east
Take US 33 to the US 36E exit towards Marysville/Delaware. Turn right onto US 36. Go straight for about 1/4 mile and we are on the right, next to Wendy's.
Directions from the west
Take US 33E to the US 36 exit towards Delaware. Turn left onto US 36. Go straight for about 1/4 mile and we are on the right, next to Wendy's.