Notice of Billing Delay (jan. 9, 2018)
With the timing of the New Year’s holiday, an issue was detected late in the billing process, which has resulted in a delay in the mailing of the January bills.
We sincerely apologize for this situation.
We are committed to working with members who experience an inconvenience resulting from the reduced number of days leading up to the January 20th due date.
Please contact member services at 937.642.1826 if you have any questions, concerns, or if you would like to find out your billing amount in advance of receiving your actual bill.
Thank you for your patience and understanding.
~ URE Member Services
It has come to our attention - Please be careful if you use third-party online bill pay sites
Be careful when using third-party sites to pay your bill. Payments made through those sites may not arrive on time, may not be applied to the account properly, and could result in late fees, extra charges or disconnects. We also want to remind members that we DO NOT charge a fee for online payments if they go directly through our website/SmartHub.
SmartHub- browser notice!
Cyber security is becoming more critical than ever before. We use our web browsers not only to access personal items like social media and news, but for applications that are critical to accomplishing our daily tasks, like NISC's SmartHub.
We want to ensure that SmartHub is as secure as possible for our members. To do that, we've updated our protocols to increase encryption security.
This mean that NISC's SmartHub solution requires the latest version of your preferred web browser, such as Google Chrome, Microsoft Internet Explorer, Mozilla Firefox or Apple's Safari. With a future release, expected in November, you'll no longer be able to access SmartHum able to access SmartHub if your browser is out of date.
Upgrading to the latest version of your web browser is a fast, easy and free process. Visit one of the links below, or navigate to the website of your preferred web browser, for the latest and greatest edition.
• Pay your bill online - it's easy and fast! Plus, there are no additional URE fees for this service. Click to visit our SmartHub payment center.
• Pay your bill using SmartHub App - Go to Google Play or iPhone App Store.
Auto Bank Payment - may be eligible for a one-time $10 bill credit
No time to bother going through the payment process everytime? - Use Smart Hub to sign up today!
Prefer to make payments by mail? To ensure your payment is received on time. Please send 5 days prior to the due date listed on your bill. All payments should be sent to: URE, PO Box 393, Marysville, OH 43040
Automated, Easy. Secure. Accepts credit card, debit card and personal checks.
24-Hour Drop Box
A drive-through drop box is located in our front (North) parking lot for payments. Payments will be credited to your account on the next regular business day.
Member Services Counter
Our regular office hours are Monday - Friday, 8am - 5pm
Directions from the east: Take US 33 to the US 36E exit towards Marysville/Delaware. Turn right onto US 36. Go straight for about 1/4 mile and we are on the right, next to Wendy's.
Directions from the west: Take US 33E to the US 36 exit towards Delaware. Turn left onto US 36. Go straight for about 1/4 mile and we are on the right, next to Wendy's.
Want your bills to be more predictable?
Set up Budget Billing -
Sign up for Budget Billing - Wouldn't it be nice if your electric and gas bills were more predictable? Sign up here: Choose from fixed or variable.