Manager of Operations

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Job Description

Position Summary

Enhances the overall reliability and quality of electric service to the members by ensuring that the construction and maintenance of the distribution system complies with all applicable codes, standards, and best practices.  Oversees the development of all Operations personnel with respect to career development, apprenticeships, continuing education, refresher training, all other training requirements.  Ensures the dielectric testing of trucks, hot line tools, and rubber goods; along with the vehicle and trailer registrations and maintenance comply with all applicable policies, codes, standards, and laws.

Essential Responsibilities

  • Accomplishes corporate goals by completing the projects in the construction work plan in a timely and cost-effective manner.
  • Safely constructs, maintains and operates the electric distribution system following URE construction specifications, RUS construction specifications, NESC and OSHA rules and regulations.
  • Ensures departmental productivity and member satisfaction by overseeing the effective and efficient scheduling of work assignments for operation personnel.
  • Assists the accounting department with efficient handling and inventory of material.
  • Responsible for work order accuracy by reviewing for completeness and appropriate posting of material and labor in a timely manner.
  • Responsible for maintaining up-to-date PCB compliance procedures, Spill Prevention Containment and Coordination (SPCC) Plan. Serves as the SPCC Plan “Spill Coordinator”.
  • Responsible for ensuring that the Cooperative utility fleet is in adherence to all applicable policies, codes, standards, and laws. Responsible for ensuring that all maintenance activities are being performed, and the equipment is being replaced when required.
  • Responsible for overseeing CDL driver legal compliance; driver training and licensing, and other pertinent training. Works in collaboration with administrative staff to coordinate drug testing and physicals.
  • Responsible for periodic review of daily and monthly vehicle reports to assure compliance with DOT regulations.
  • Responsible for ensuring that the dielectric testing of all applicable equipment is being performed at the correct intervals, corrective actions are taken, and all documentation is filed correctly.
  • Communicates and interprets the Cooperative's Mission Statement, Strategic Goals and policies to establish direction and to obtain understanding and commitment by the employees.
  • Responsible for employee development by appraising, counseling, disciplining and recommending appropriate training programs.
  • Assists the Safety Coordinator with scheduling of personnel for required safety and compliance training programs as needed.
  • Ensures that all Protective Equipment is tested and complies with all applicable codes, standards, and section U3 Protective Equipment for Utility Workers of the Safety Manual.
  • Assists with the objective of achieving safety accreditation by maintaining a safe and clean work environment, adhering to safety policies, procedures and government regulations.
  • Responsible for required employee training and updating of URE’s Emergency Outage Response Plan.
  • Exercises professional courteous conduct in dealing with the member/consumers, other employees and general public.
  • Provides support during major outages by assisting as necessary as prescribed in the Emergency/Severe Outage Restoration Plan.
  • Responsible for the after-hour on-call rotation schedule ensuring proper coverage and equity among employees.
  • Oversees and reviews the development of planned system switching procedures.
  • Assists with performing staking services.
  • Actively participates in community and civic events using every opportunity to promote support for the cooperative’s objectives, plan and programs.
  • Assists in achieving a greater degree of teamwork by performing all other duties as assigned.

Equal Opportunity Employer, including disabled and veterans! 

Job Related Qualifications


Two-Year technical degree in power line work or related field plus extensive specialized experience and training in electric distribution operations.  Four-year Bachelor of Science degree in engineering, business or related field preferred.


  • Ten years experience in power systems operations. An additional five years of experience may be substituted for the education requirement.
  • Five years supervisory experience is required.

Certification Requirements

  • NRECA Safety and Loss Accreditation CLCP
  • Industry Recognized Supervisory certification.

Abilities & Skills

  • Must have good written and verbal communication skills.
  • Must have a working knowledge of electricity and electrical distribution circuits.
  • Must be able to motivate, evaluate and train subordinates.
  • Must have thorough knowledge on the use of Microsoft Office Suite Professional software products
  • Must be able to acquire an understanding of the Cooperative’s NISC software systems.
  • Must be able to administer and enforce established regulations and possess working knowledge of NESC, NEC and RUS construction standards.
  • Must be able to interact effectively with coworkers, members and other personnel in a variety of situations, exercising good judgment and maintaining a positive company image. Must have good customer service skills.
  • Must be able to organize and work without close supervision.
  • Must maintain a valid Ohio driver’s license.


Working Conditions

Typically, this position will require normal office hours.   Additional time outside of normal hours may be required for specific projects and service interruptions.  Some travel by day and overnight for training may be required.   Activities will be split between working in the office and in the field.

Benefits Information

Generous Benefits Package Including:

  • Paid Time Off (PTO)
  • Nine Holidays
  • 24 hours of Volunteering Time Off
  • 401(k) (50% match from 2% to 12% from co-op)
  • Pension Plan (co-op funded) 
  • Medical/Rx, Dental and Vision, Life (shared cost)
  • Basic Life Insurance and Long-Term Disability Insurance (co-op funded)
  • Education/development opportunities & more!

Notice of Equal Opportunity Employment

We expect employees to be honest, trustworthy, and operate with integrity. Discrimination and all unlawful harassment (including sexual harassment) in employment is not tolerated. We encourage success based on our individual merits and abilities without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, disability, marital status, citizenship status, military status, protected veteran status or employment status. We support and obey laws that prohibit discrimination everywhere we do business. We fully consider all qualified applicants including those with a criminal history.