Understanding My Bill

Follow this guide to understand your bill format, or download the Understanding Your Bill (PDF).

member message center located at top left hand corner of bill
total amount due located in circle at top middle of bill
Account information, beginning balance, payments, adjustments, current charges, and the account balance located at top right hand corner of bill
Meter number, service address, and meter information located in the upper middle section of bill
usage graph located at middle left of bill
charges located in middle right side of bill
total amount due located in middle right hand side of bill
member information located at bottom left corner of bill

Conditions of Payment

Charges on this bill represent services already provided by Union Rural Electric Cooperative, Inc. (URE) or a division thereof. Statement is due and payable upon receipt. Balance due must be paid on or before the stated due date to avoid late payment charges. A late payment charge of 5% will be added to bills which remain unpaid on the first day following the due date. Failure to receive your bill does not void balance due and/or late payment charges.

Past due bills are subject to disconnection. If this statement includes a disconnect notice, the past due amount must be paid before the disconnect date to avoid disconnection of service. If your service is disconnected for nonpayment, the total amount due, at the time of disconnection, a security deposit, collection and reconnection charges, if applicable, must be paid before service can be reconnected.

Payment Methods

Visit our Payment Options page for all our ways to pay.


Visit our SmartHub App page to download the SmartHub app, or go to our homepage to sign up.

Explanations of Billing Terms

Buckeye Generation & Transmission

Buckeye Power owns and operates generators that actually generate the power sent to your home or business. Buckeye Power is a cooperative owned by the 24 electric distribution cooperatives in Ohio.

Transmission lines carry power from power plants to URE’s substation and are owned by independent utilities. URE does not own or control the transmission grid, so Buckeye Power coordinates transmission service. Transmission providers that URE depend on include First Energy and AES.

Fuel Cost Adjustment

The total costs of producing electricity and/or purchasing power from the market to serve members. Included in the total costs of producing electricity at our power plants are the cost of fuel (coal, natural gas), fuel handling, and other consumables needed for the generation of electricity.

URE Distribution Services

URE Distribution Services – Kilowatt-Hour, and if applicable Kilowatt-Demand, charges for use of local wires, transformers, substations, and other equipment used by URE to deliver electricity, and a fixed base charge to partially cover administrative, maintenance, and equipment costs.

Kilowatt-Hour (kWh)

The basic measure of electrical energy equivalent to a power consumption of 1,000 watts for 1 hour.

Kilowatt-Demand (kW)

The basic measure of the highest peak supply of electricity in a given billing period.

100 Cubic Feet (Ccf)

100 Cubic Feet (Ccf) – The basic measure of natural gas consumption.


The figure required to convert a meter reading to reflect actual usage.

Tax Disclosure Statement to the Consumer

Under state law, the amount you are being billed includes kilowatt-hour taxes that have been in effect since 2001. Calculate the tax by dividing the total usage billed by the number of days in the billing period, then using the following blocks: 0-67 kWh times $.00465 per kWh, 68-500kWh times $.00419 per kWh, and above 501 kWh times $.00363 per kWh. Taxes are included in the distribution services section of the bill.

Under state law, natural gas distribution taxes have been in effect since 2001. Calculate the tax by multiplying usage using the following blocks: 0-1,000 Ccf times $.01593 per Ccf, 1,001-20,000 Ccf times $.00877 per Ccf, and above 20,000 Ccf times $.00411. Taxes are included in the distribution services section of the bill.

Under state law, natural gas customers are subject to a gross receipts tax. Calculate the tax by multiplying the sum of all billing charges times $.0499. Taxes are included in the distribution services section of the bill.

Update Member Contact Information

Please contact member services at (937) 642-1826, visit our website, or log in to your SmartHub account to update your contact information.