Understanding Your Electric Bill
Follow this guide to understand your bill format, or download the Understanding Your Electric Bill (PDF).
Member Message Center
Total amount due on the 25th of each month.
Account information, beginning balance, payments, adjustments, current charges, and the account balance.
Meter number, service address, and meter information is printed at the top of each service.
Monthly graphic with 13 months of usage history and weather data for each service. Color key: previous usage (light green) and current usage (dark green). The temperature graph shows the monthly high (red) and monthly low (blue).
Current service detail charges is shown along with the total current charges for each service.
Total amount due for all service.
Member information.
Reverse Side of Bill
Conditions of Payment
Charges on this bill represent services already provided by Union Rural Electric Cooperative, Inc. (URE) or a division thereof. Statement is due and payable upon receipt. Balance due must be paid on or before the stated due date to avoid late payment charges. A late payment charge of 5% will be added to bills which remain unpaid on the first day following the due date. Failure to receive your bill does not void balance due and/or late payment charges.
Past due bills are subject to disconnection. If this statement includes a disconnect notice, the past due amount must be paid before the disconnect date to avoid disconnection of service. If your service is disconnected for nonpayment, the total amount due, at the time of disconnection, a security deposit, collection and reconnection charges, if applicable, must be paid before service can be reconnected.
Payment Methods
Visit our Payment Options page for all our ways to pay.
SmartHub
Visit our SmartHub App page to download the SmartHub app, or go to our homepage to sign up.
Explanations of Billing Terms
Buckeye Generation & Transmission
Buckeye Power owns and operates generators that actually generate the power sent to your home or business. Buckeye Power is a cooperative owned by the 24 electric distribution cooperatives in Ohio.
Transmission lines carry power from power plants to URE’s substation and are owned by independent utilities. URE does not own or control the transmission grid, so Buckeye Power coordinates transmission service. Transmission providers that URE depend on include First Energy and AES.
Fuel Cost Adjustment
The total costs of producing electricity and/or purchasing power from the market to serve members. Included in the total costs of producing electricity at our power plants are the cost of fuel (coal, natural gas), fuel handling, and other consumables needed for the generation of electricity.
URE Distribution Services
URE Distribution Services – Kilowatt-Hour, and if applicable Kilowatt-Demand, charges for use of local wires, transformers, substations, and other equipment used by URE to deliver electricity, and a fixed base charge to partially cover administrative, maintenance, and equipment costs.
Kilowatt-Hour (kWh)
The basic measure of electrical energy equivalent to a power consumption of 1,000 watts for 1 hour.
Kilowatt-Demand (kW)
The basic measure of the highest peak supply of electricity in a given billing period.
Multiplier
The figure required to convert a meter reading to reflect actual usage.
Tax Disclosure Statement to the Consumer
Under state law, the amount you are being billed includes kilowatt-hour taxes that have been in effect since 2001. Calculate the tax by dividing the total usage billed by the number of days in the billing period, then using the following blocks: 0-67 kWh times $.00465 per kWh, 68-500kWh times $.00419 per kWh, and above 501 kWh times $.00363 per kWh. Taxes are included in the distribution services section of the bill.
Update Member Contact Information
Please contact member services at (937) 642-1826, email services@ure.com, or log in to your SmartHub account to update your contact information.