Protect Your SmartHub Account with Two-Factor Authentication

Your online security matters — especially when it comes to managing your electric account. That’s why SmartHub now includes Two-Factor Authentication (2FA), an added layer of protection that helps keep your information safe.

What is Two-Factor Authentication?

2FA is a security feature that requires not only your password but also a second form of verification, such as a code sent to your phone or email. This ensures that even if someone manages to get your password, they still can’t access your account without that second verification step. The code will be sent to the email address or phone number you provide during setup, ensuring only you can verify access to your account.

Why It’s Important

Cybercriminals continue to target utility and financial accounts through phishing and password theft. 2FA helps stop them in their tracks by confirming your identity before granting access. It’s one of the simplest — and most effective — ways to protect your personal data from unauthorized access.

Think of it like locking your front door and then setting the alarm.

How To Set It Up in SmartHub

Setting up Two-Factor Authentication is quick and easy:

  • Log in to your SmartHub account.
  • Go to My Account.
  • Choose Two-Factor Authentication and follow the prompts.

Once enabled, you’ll receive a unique code when logging in — keeping your account safe and giving you peace of mind.